Privacy Policy

Our commitment to your privacy

Your privacy is important to us. We respect your right to privacy and your right to view and update the personal information which we hold about you. We are committed to protecting your privacy when you visit our website, use our services or deal with us in any other way.

We will only collect your personal information in accordance with the Privacy Act 2020 and this Privacy Policy.  As an existing or prospective client or as a website user, you are consenting to this Privacy Policy.

If you do not want us to collect or use your information as outlined in this Privacy Policy, you should please stop using our website or services.

Leacroft Nurseries complies with the New Zealand Privacy Act 2020 and its amendments (the Act) and the Information Privacy Principles (IPPs) set out in the Act when dealing with personal information.  Personal information is information about an identifiable individual (a natural person). You can see the full text of the IPPs online at the Office of the Privacy Commissioner at https://privacy.org.nz/privacy-act-2020/privacy-principles

This privacy policy outlines how Leacroft Nurseries may collect, use and manage personal information, including information about how you may access and correct your personal information or make a complaint about a breach of privacy and how we will deal with such a complaint.

This policy does not limit or exclude any of your rights under the Act.  If you wish to seek further information on the Act, see www.privacy.org.nz.

Information

Personal information through your voluntary use of the Website and the purchase process (such as your first and last names, company name and email);

By sending emails, you will be providing us with certain personal information which may include your name and contact details. This information is collected by us for the purpose of dealing with your request. We may not be able to deal with your request without collecting this information from you.

We gather various information about customers and users of our website so we can perform our business activities and functions and provide quality customer services. This information includes:

Use of your information

We will never sell or rent your personal information to third parties.

We will use information we collect from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. We generally use personal information to complete delivery of our Products and/or Services to you, help us manage and enhance our services and to communicate with you.

If you do not provide us with your personal information we may be unable to respond to you, provide you with requested products or services or information about them, or tailor the content of our websites to your preferences.

Email security and newsletters

It is our policy to send emails throughout the purchasing process. We may also send out promotional or other relevant material to you. It is our policy to immediately remove any person from our distribution list upon the person’s request.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

Cookies are unique identification numbers like tags that are placed on the browser of our website users. The cookies do not in themselves identify users personally, but are linked back to a database record about them. Cookies are widely used on most major Websites.  A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Updates to our information practices

We reserve the right to change this policy. By continuing to use the Website, you agree to be bound by the amended policy. should check from time to time to see if the policy has changed. If you have any suggestions or concerns that are not addressed in this privacy policy, please contact our Privacy Officer as set out below.

Access and removal of information

Leacroft Nurseries will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date. You have the right to seek access to the personal information held about you and to advise us of any inaccuracy. There are some exceptions to this right set out in the Privacy Act. If must request access to personal information in writing specifying what information you require.

Changes to this policy

We may update or change this policy. When we do so, we will publish the current policy on our website. Please check our website to review this policy regularly.

Contacting us

If you have any questions in relation to our information handling procedures or any complaint regarding the treatment of your privacy or the IPPs by us, please email sales@leacroft.co.nz.

RELATED LINKS

•             AboutMe (Request My Info Tool) – Privacy Commissioner

•             Office of the Privacy Commissioner

•             Privacy Act 2020

•             Public Records Act 2005